While we make every effort to procure the highest quality materials for our products, as they originate from various parts of the world, we cannot assure that they are entirely allergen-free. We strongly advise consulting with an allergist before placing an order to gain a better understanding of any potential sensitivities you may have. Your well-being is important to us, and we want to ensure your experience with our products is safe and enjoyable.

Weight is a subjective topic. What one personal deems light another may deem too heavy. Therefore we provide the weight descriptors in every product description to let you decide.

Yes we do! You can search for them on our shop all tab.

In the future we hope to Include on model images. For now you can check out ourInstagramto see various real people wearing our earrings. 

We have put together a nice little product care guide for you here.

At this time Other Ore is a small business, so bulk orders are still a future dream. We will however consider making multiples for special occasions such as a wedding or gift to a group. Please reach out to info@otherore.com for inquiries. 

At this time due to the intimate nature of the product and the complexities of keeping things sanitized for our shoppers we are not accepting any returns. As we look to the future we are researching a partner that will allow us to safely accept returns and exchanges. Please read more about out policy here. 

We are striving to be as sustainable as possible and use paper and other recyclable materials over plastic whenever possible. 

We accept all major credit cards (Visa, Mastercard, Discover, and American Express). We also accept payment methods such as Paypal, Apple Pay, GPay and ShopPay.

Items, including shipping, will be charged to your selected method of payment upon time of order. 

Please note that we will not be able to process or fulfill your order if we cannot obtain an authorization from your credit card company. If you have trouble ordering on our site you may wish to contact the issuing bank of your credit card regarding this matter. 

Domestic shipping can take up to 5 business days.

We currently do not ship internationally.

At Other Ore we strive to get your orders to you as quickly and efficiently as possible. Unless otherwise communicated, your purchase will be shipped within 3 business days, Monday through Friday.

US Shipping:

For orders shipping to US addresses, we offer flexible options to cater to your preferences.

Enjoy free shipping with USPS First Class Shipping.

For orders under $75 shipping costs will be calculated at checkout. You have the option to choose either USPS First Class Shipping or USPS Priority Mail, with rates determined during the checkout process.

Yes orders over $75 will receive free shipping.

Currently, we do not offer international shipping. This decision is rooted in our commitment to keeping prices accessible for our consumers, considering the additional complexities and costs associated with international duties. We may explore global shipping options in the future, so stay connected with us and check back for updates.

No Returns Accepted

Due to the nature of our products and our commitment to ensuring the hygiene of every item for our shoppers, we regret to inform you that we do not accept returns at this time.

In the rare instance that one of our products arrives damaged or breaks, please reach out to us at info@otherore.com within one week of receiving your order. Given the handmade nature of our jewelry and limited supplies, if an exact replacement is unavailable, we are more than happy to discuss suitable alternatives or provide a refund. Your satisfaction is our priority, and we appreciate your understanding.